Transform customer service with AI-first omnichannel inbox for agent assist
50%
agent productivity
2X
tickets handled
60%
operational costs
20%
World’s leading enterprises trust Stw Bot
Empower your customers with engaging, human-like text conversations using our dynamic AI agents that intuitively listen, understand context, and deliver personalized responses tailored to each individual’s needs.
Effortless text-based interactions
Empower your customers with engaging, human-like text conversations using our dynamic AI agents that intuitively listen, understand context, and deliver personalized responses tailored to each individual’s needs.
INTELLIGENT SUPPORT
AI-powered agents
CONTEXTUAL RESOLUTIONS
Personalized customer service
Integrate your existing CRM and ticketing system with Inbox to provide effective and relevant query resolutions. Businesses can further leverage our Customer Data Platform (CDP) to get user insights in real-time.
- Refer knowledge base for relevant resolutions
- Identifies multiple intents in the email
- Recognizes urgency and user sentiment
SIMPLIFIED SELF-SERVE
Advanced knowledge base
Create a comprehensive knowledge base for customers to find solutions to their queries without involving an agent. Enterprises can create and maintain an internal knowledge base within Inbox for agent reference.
- Understands long, unstructured mails
- Identifies multiple intents in the email
- Recognizes urgency and user sentiment
AGENT ANALYTICS
Measure agent performance
- Understands long, unstructured mails
- Identifies multiple intents in the email
- Recognizes urgency and user sentiment
Our customers’ success matters to us
Optimize customer interactions with automated text messages
Stw bot text message automation empowers customers to connect with businesses in their preferred communication channels, language, and time, facilitating their end-to-end journey from initial discovery and purchase to ongoing support.
Optimize customer interactions with automated text messages
Stw bot text message automation empowers customers to connect with businesses in their preferred communication channels, language, and time, facilitating their end-to-end journey from initial discovery and purchase to ongoing support.
100+ API integrations
Top trending resources
Empower your customers with engaging, human-like text conversations using our dynamic AI agents that intuitively listen, understand context, and deliver personalized responses tailored to each individual’s needs.
Incredibly Human-like AI Agents Built for Enterprise Scale & Security
Zero Engineering Lift | 100+ integrations | Multi-LLM architecture
